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Terms

Terms of Website Use

This website is owned and operated by Box’d Fresh Ltd., a company incorporated in England, whose registered office is at Box’d Fresh HQ, London, HA0 2QG (registered with company number 10240992). Please read these terms and conditions carefully. These terms and conditions apply to use of our website. The sale of goods via our website is subject to separate terms and conditions. We operate this site for the purpose of promoting and selling the products and services supplied by us. From time to time we may modify the conditions so please continue to review the conditions whenever accessing or using this site. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. If at any time, you do not wish to accept these conditions then you may not use this website.

1. No Reliance

Whilst we take steps to ensure the accuracy of the information accessed via this site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it. We have no responsibility for content provided by third parties and are merely providing access to such content to you. We have no obligation to verify the content of such information nor to edit any such information provided by third parties. We do not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any third party details and you acknowledge that any reliance on such information will be at your own risk.

2. Copyright Notice

This site and all materials, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files, devices and links contained in it or linked to it (together "Content") are protected by copyright, trade marks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this site is entitled to view any part of it. However, the Content must not be used nor reproduced (in whole or part) for any other purpose including on or in connection with another website or publication or for direct commercial gain. Furthermore, any links to this site must be notified to and approved by us before they are created or steps are taken to create the same.

3. No Warranty

This site and its content are provided "as is" excluding warranties of any kind, either express or implied, to the fullest extent permissible under applicable law. We accept no liability for functions contained on the site and make no warranty that the site will operate uninterrupted or error-free or that any defect will be corrected. We do not warrant that the site is compatible with your computer equipment or that the site or its server is free of errors, viruses, worms or "Trojan horses" and we shall not be liable for any damage you may suffer as a result of such destructive features.

4. Limitation of Liability

You acknowledge that your use of this site and its content is at your own risk.

Except for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, indirect or consequential damages (including loss of profits), or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise. Applicable law may not allow the limitation or exclusion of liability of certain damages, so this limitation or exclusion may not apply to you in its entirety.

5. Local Laws and Regulations

This site is not directed at persons in a jurisdiction where for any reason the site's publication or availability is prohibited and any person for whom such a prohibition applies must not access the site. Those who access the site do so on their own initiative and are responsible for compliance with applicable local laws or regulations.

6. Privacy statement

There are a number of pages on this website where you may input your personal information. Please see our Privacy Policy for further details. Where you do consent to our holding and use of your personal information, it is intended that such consent will benefit any purchaser of our business.

7. Validity of provisions and remedies

If any provision of these conditions is or becomes invalid or contravenes applicable regulations then the remaining provisions will not be affected.

8. Waiver

No waiver by us of any breach of these conditions shall constitute a waiver of any other breach. No failure by us to exercise any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

9. Links to the site

Websites or pages to which this site is linked (other than other websites operated by us) are for information only and have not been reviewed by us. We have no responsibility for the content of such websites or pages and accept no liability for any losses whatsoever that may be incurred as a result of any linking to the same.

10. Governing law and jurisdiction

These conditions are governed by the laws of England.

Terms of Service


1. Introduction

  • Please read the terms and conditions carefully as they apply when you buy goods via this site.These terms and conditions set out important information regarding your rights, obligations and the restrictions that may apply when you order products from our website. Once you have read our terms and conditions please click ‘I accept’ at checkout. If you do not accept our terms and conditions you will be unable to buy any Box’d Fresh products from this website. We may change our current terms and conditions at any time, so please read them thoroughly as they will apply to deliveries after the date shown.


2. Company Information 

  • We are Box’d Fresh, a company registered in England & Wales. We operate under the company number 10240991. Our registered office and trading address is 24 Priory Gardens, Wembley, HA02QG. For further contact details see our website.


3. Subscription service

  • We offer a weekly subscription service when you sign up to order our products. It is your obligation to select products you would like for the next order and if you fail to make a selection by the cut off date/time specified on our website, we will select the products for you. You must ensure that your order and any other information you supply us with is correct and you must update us as soon as possible if there are any changes. If you are going away or want to pause your subscription for an unlimited period of time, we will freeze your payments for any such period.


4. Payment and price 

  • Product prices and delivery charges are liable to change at any time with the exception of all orders in which a dispatch confirmation has been sent already. If we change our prices you will be notified by email at least 14 days before the price change takes effect. If you do not accept the new price, you should cancel your subscription. The price for the goods is as stated on our site at the time you order. VAT or sales tax is included unless otherwise mentioned. Payment is required in advance. Despatch of the goods is dependant on our being able to charge your choice of card. It is your responsibility to update payment card details as necessary. You must contact us immediately if you dispute any payment.


5. Delivery 

  • We will confirm when your recipe box leaves our packaging area in the Dispatch Confirmation. In the event we deliver to the Scottish Highlands and Northern Ireland, delivery may take 1 day longer. It is your responsibility to ensure that you have given us the correct delivery address and special delivery instructions. If nobody is available to receive the goods, we will leave the goods in a designated safe area chosen by you.


6. Allergens

  • Box’d Fresh handles nuts and our packaging area handles gluten, celery, soya, sulphites and milk.
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